No loading fee if you directly transfer funds to your account via telegraphic/SWIFT transfer but there are usage or withdrawal fees which was indicated in card usage fee schedule at "CARDS" page.
No. It is not possible due to anti money laundry policy which was determined by the issuing bank.
Please take following steps to renew your card
I) Simply fill an online application through our website for the same service you wish to be renewedsend
II) Send us an email letting us know your new order reference code (ORC) and your initial card and account numbers
III) Pay the application fee (you will enjoy 10 percent discount for card renewals) and send us a clear image of your Passport or Government issued ID
*The validity of renewed card will be ditermined by the issuing bank so we can not guarantee if you receive the card with one,two or three years validity
Sure. You may login to your account using the provided username and password in your welcome letter to view your transaction history and change your personal information.
Yes. While you have your own bank account number and BIC information of your bank you can send funds to your account from anywhere in the world.
Please see “Top Up” page to acquire more information on this topic.
No, We do not offer U.S. bank accounts or U.S. issued Cards at the moment
No, it is not allowed
No, it is not a US based account.
No. There is no limitation to load or withdraw funds from these cards.
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